PCBA Copy Support is ongoing service after delivering cloned PCBs, ensuring long-term functionality, addressing issues, and aiding integration. It’s vital for businesses lacking in-house expertise.

Key support services include:

Technical Troubleshooting: Helps with integration issues (e.g., PCB not working in client systems) via phone/email/remote access. Diagnoses problems (e.g., firmware mismatches, connector issues) and provides solutions (driver updates, rework guidance). For complex issues, offers on-site support ((100–)300/hour).

Component Lifecycle Management: Monitors component obsolescence and alerts clients. Provides design revisions for discontinued parts ((500–)1,500) and sources alternatives to avoid production gaps.

Warranty and Rework: Replaces defective clones (6–12 month warranty) and reworks faulty units (solder defects, component failures) at reduced costs (50–70% of new unit price).

Documentation Support: Updates docs (schematics, BOMs, test reports) as needed. Provides maintenance guides and training (for client teams) on handling/cloning PCBs.

Scaling Support: Assists with increasing production volume, optimizing processes (panelization, assembly), and reducing per-unit costs. Coordinates bulk component sourcing and production scheduling.

Support plans vary: basic (email/phone: (500–)1,000/year), premium (on-site/24/7: (2,000–)5,000/year). It ensures cloned PCBs remain functional, reduces downtime, and extends product life.